Terms of sale


These conditions govern the sales shop online of the arena of Arles, on the website www.arenes-arles.com. These conditions apply to the exclusion of all other condition, including those applicable to the sale office of the arena.

1/ Supply
Duration: offers on the site are valid for their online presence.
Territorial scope : offers are valid for any purchase made online for delivery in Metropolitan France and the international.

2/ Conditions acceptance
The customer acknowledges having read, at the time of ordering, special conditions of sale stated on this screen and declares expressly accept them without reserve.
These general conditions of sale govern the contractual relationship between the arena of Arles and its customer, the two parts accpeting them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless express prior written consent.
The data recorded by the shop of Arena website www.arenes-arles;com constitutes proof of all transactions made by the shop of the arena and its customers.


3/ Availability
The user can place an order online.The order can be registered on the website if the user has been identified distinctly.

Any order implies acceptance of prices and categories of seats of bullfighting on sale.
Any disputation on this point will occur in the context of a possible exchange and guarantees referred to below.
The Arena of Arles undertake to fulfill orders received on the website only in the limited places available. A lack of availability , the arena of arles undertake to inform the user faster.
The sale will be concluded only after confirmation of order. The arena of Arles reserve the right to cancel any order from a customer with whom there is a dispute regarding payment of interior controls.
The information provided by the customer during the order taking commit this: if error in the address of the recipient, the arena of arles can not be held responsible for the impossibility in which he could deliver the order.

4/ Delivery
After order confirmation, shall be sent by registered post in Metropolitan France and internationally. Except 10 days before the date of the show, tickets will then withdraw at the counter 2 hours before with an ID.

Tickets will be sent home from Monday to Saturday.

All orders placed on the website of the arena of arles are intented for personal use of customers, clients or recipients of products is strictly forbidden partial or total seats of bullfighting.

Are considered as force majeure the arena of arles are discharging its obligation to deliver, war, war, fire, strikes, accidents.


5/ Retraction
If for any reason, you have a mistake in your order, tell us to rectify it.
You have a right of return of 7 working days of receipt to return them and get a refund or exchange.
The cost of returning the product remains the possibility of the customer.

Information for returns :
Arènes d'Arles
BP 40042
13633 ARLES Cedex
Tél. : 08.91.70.03.70
Fax : 04.90.96.64.31
To process your requests, we ask you to state your last name, first name, address, date and number of order. We will not consider any incompolete order.
6/ Prix
All prices are quoted in euros.
The price listed in the order form does not send by registered post: only validatesyour order as postage by registered post will be added (+Eur 7) the price quoted in the confirmation command is the final price.

7/ Payment
The price charged to the customer is the price indicated on the order confirmation sent by mail by the SAS JALABERT FRERES.
The product price is payable the day the order is effective.

The regulation of products is done by credit card only.
CB (Carte Bleue)
EUROCARD MASTERCARD
Visa
Regarding credit cards, our website is subject to a security system. Entering your credit card information is secure. The information you enter (card No. and expiry date) will be encrypted and does not circulate unencrypted on the Internet. All sensitive data related to payment are well protected.
You must address all of your purchases when ordering. It is not possible to adjust the delivery.
The order validated by the customer will be considered effective until the payment centers concerned have given their agreement. In case of refusal of payment, the order will be canceled and the customer notified by email. In addition, the Arena of Arles reserve the right to refuse any order from a customer with whom there is a dispute.
In all cases, the provision of online credit card number and the final confirmation of the order shall constitute proof of the completeness of the said order in accordance with the provisions of the Act of March 13, 2000 and will be worth the sums payable incurred in the seizure Articles appearing in the order. This confirmation signature and express acceptance of all operations at the site.

8 / Litigation
This contract is subject to French law. The responsibility of Arles Arena will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in the presentation of places corrida .
The language of this contract is the French language.
In case of dispute the court of Tarascon (Bouches du Rhone, France) will be solely responsible.
We are at your disposal to best resolve any dispute that may arise.

You can contact us
Arènes d'Arles
40,042 BP
13633 ARLES Cedex
Tel. : 08.91.70.03.70
Fax: 04.90.96.64.31

9 / Jurisdiction
The conditions of sale are governed by French law. All disputes which may arise between the parties concerning, inter alia, the validity, interpretation, performance or termination of the contract shall be finally settled by the Tribunal de Commerce de Tarascon (Bouches du Rhone, France) ARTICLE 9 - CANCELLATION A SHOW.
By "force majeure" the race may be canceled or postponed to a later date.

In the event of cancellation the ticket refunds will be made to shareholders who request it within a maximum period of one month from the date of the show. In case of suspension for "force majeure" after the entry ramp of the first bull run will not be returned and no refund will be made. Accidents or injuries occurring to an animal after it came out, will not be replaced. By cons, if at the time of its release the track, it appears that the physical condition of an animal has deteriorated, making it unfit for combat in normal conditions, the President will decide his replacement. To this end, under the regulations, the Organizer will provide the provision of at least one bull reserve "for each corrida de toros or novilladas with picadors.
If one or more of the matadors finally announced is not present due to injury or "force majeure" and that his replacement does not belong to the same category or that immediately below his, as if half animal breeding are announced replaced by others from one or several different farms, owners of Notes may, at the latest before the start of the race, asking to be reimbursed. Viewers can not earn or leave their seats during a bull fight, except "force majeure". For entertainment the Spanish corrida s general conditions of sale are subject to regulations of the Union of bullfighting in France. For entertainment Camargue races, the General Conditions of Sale are subject to settlement of the French Federation of Race Camargue.

10 / Copyright and database
The format and content of this site, together constitute a work protected by laws on intellectual property, including the arenas of Arles hold. The general structure, as well as software, texts, animated or still images, sounds, know-how, drawings, graphics and other elements comprising the Site are the exclusive property of the arena in Arles, or third parties authorized to use .

The reproductions on paper or computer, and that site works and models that are reproduced are permitted provided they are strictly for personal use means an identical reproduction only and that the 'and permitted use must not harm the reputation of the arena in Arles, or its copyright, excluding any use for advertising, commercial information.

Any reproduction, translation, use and / or total or partial modification of this site by any means whatsoever that may be made without the prior written consent of the arena in Arles constitutes an infringement punishable by articles L. 355-2 et seq of the Code of intellectual property, punishable by two years imprisonment and a 150,000 euros fine.

11 / Privacy
Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. Thus, any user of the site not identified to undergo registration process. Lack of information leads to the non-validation of the order. They are intended exclusively for arena in Arles.
No commercial exploitation, even partial, of data collected will be a transfer to third. This information is confidential and kept by the arena in Arles.
We remind persons subject to personal information that they have a right to access, modify, rectify and delete data concerning them (Article 34 of the Law "Informatique et Libertés" of 6 January 1978).

Similarly, you have the right to oppose, for legitimate reasons, that information concerning you undergo treatment (Article 26 of the Data Protection Act of January 6, 1978).

To exercise this right, please contact:
S. A. S. JALABERT BROTHERS
ARENA OF ARLES
40,042 BP
13633 ARLES CEDEX

12 / Liability
The arena in Arles have, for all stages of site access, process control, delivery or service after that an obligation of means.

The responsibility arena in Arles can be incurred for any inconvenience or damage arising from the use of the Internet, including a breakdown of the service, external intrusion or presence of computer viruses or any act defined force majeure accordance with the law.

13 / Wholeness
In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and compliance with these terms and conditions sale.

14 / Time
These conditions apply throughout the duration of online services offered by the arenas of Arles.

15 / Proof
The records, kept in the computer systems arena in Arles and its partners in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties.

16 / Preservation and archiving of transactions
The filing of purchase orders and invoices is made on a reliable and sustainable way to match an exact copy and sustainable in accordance with section 1348 of the Civil Code.

According to Law No. 78-17 of 6 January 1978, l.informatique and freedoms, you have a right to access and correct information about you. For more information: www.cnil.fr



Security and privacy



Protecting your personal data
The personal and confidential information that you provide when you place an order are exclusively designed to save you time (for your future orders).

They are at no time be sold, leased or sold to third parties.


Safety of the operations
The secure server SSL ensures the reliability of l’e-commerce by encrypting all personal data that are needed to process orders (address, e-mail, bank details, etc.) at the time of their seizure. During the transfer via the Internet, it is impossible to read it.